DHL Express

The DHL Express integration in WowShipping enables real-time shipping rates to appear directly at checkout.

⚠️ Important: This page covers only the DHL Express authentication process and DHL Express–specific settings. 👉 For Default Weight & Dimensions, Packaging Strategy, Markup Rate, and Fallback Method, please continue to the Carrier Live Rate page.

Here’s how to connect DHL Express to WowShipping.

Step 1: Choose DHL Express as Your Carrier

To get started, follow these steps to select your carrier:

1. Create a new Shipping Method, or open an existing one you want to configure
2. Set Carrier Live Rates as the shipping rate calculation method
3. Select DHL Express from the list of available carriers

Once selected, the DHL Express account configuration options will appear below.

Step 2: Connect Your DHL Express Account

After selecting DHL Express as your carrier, authenticate your account by following these steps:

1. Scroll to the DHL Express Account section
2. Click the Connect Account button
3. A modal titled Manage DHL Express Account will appear
4. Enter your Client ID and Client Secret in the provided fields
5. Click Save to complete the connection

Note: You’ll need to contact DHL Express to obtain your Client ID and Client Secret. These credentials are usually available in your DHL Express dashboard under Settings → API Credentials.

Once connected successfully, you’ll see the confirmation message: “Account connected successfully!”

Step 3: Configure DHL Express Shipping Options

After connecting your DHL Express account, set up the shipping method details below.

1. Select a Mode

Choose whether you want to use Sandbox or Live mode.

Use Sandbox while testing DHL Express rates and configuration. When you are ready to show real DHL Express rates at checkout and create actual shipments, switch the mode to Live.

2. Select Product

Click the product dropdown and select the DHL Express service you want to offer. The selected product determines the delivery speed, service level, and rate calculation for the shipment.

Available DHL Express products include Domestic Express, Domestic Express 9:00, Domestic Express 10:30, Domestic Express 12:00, Domestic Economy Select, Economy Select, Sprintline, Express Easy, Same Day, Europack, and B2C.

3. Insurance (Optional)

If you want to insure the shipment, enter an Insurance Amount. This value will be sent to DHL Express and applied to the shipment for coverage. If insurance is not required, you can leave this field empty.

Here’s a quick table to make things easier to understand

Setting	What to Do
Mode	Choose Sandbox for testing or Live to show real DHL Express rates and create shipments
Select Product	Pick a DHL Express product such as Domestic Express, Economy Select, Same Day, or Express Easy
Insurance	Enter an Insurance Amount if you want to insure the shipment (optional)

How to Add Multiple DHL Express Services

WowShipping lets you set up more than one DHL Express shipping method so you can offer different delivery speeds and service levels to your customers. To do this:

1. Create a new shipping method.
2. Choose Carrier Live Rates → DHL Express again.
3. Your DHL Express account is already connected, so you won’t need to enter the authentication details again.
4. Pick a different DHL Express product from the dropdown list.
5. Configure the options for this product just like you did before, such as mode, product selection, and insurance.

Using this approach, you can offer customers multiple DHL Express options at checkout, while keeping full control over which services are available.

Next Steps

Now that you’ve connected DHL Express, go to Carrier Live Rate to finish setting up your shipping methods. From there, you can configure:

• Default weight and dimensions
• Packaging strategy
• Markup rate, and
• Fallback shipping method

Need Help?

If you need more assistance with the DHL Express integration, reach out to the support team.